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Call Number
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HF5415.5 Coo
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Title
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The customer signs your paycheck / Frank Cooper.
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Availability
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All items
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TP Library
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Author
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 Cooper, Frank (Frank J.), 1938-
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Publisher
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New York : McGraw-Hill, c2010.
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Description
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viii, 224 p. : ill. ; 21 cm.
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Notes
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Includes index.
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Subject Heading
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Customer relations.
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Customer services.
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Consumer satisfaction.
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ISBN
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0071632883 (pbk. : alk. paper)
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9780071632881 (pbk. : alk. paper)
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Record ID
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000249833
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