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Call Number
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HF5415.5 Cus
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Title
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Customer service central [videorecording] / produced by Bureau of Business Practice ; written by Craig T. Kelly ; produced and directed by Christopher Claro.
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Add. Title
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Title on container: Essentials of great service
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Title on disc label: Comedy Central presents: The essentials of great service
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Availability
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All items
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TP Library
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Add. Author
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 Hammond, Darrell, 1960-
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Claro, Christopher.
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Kelly, Craig T., 1966-
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Add. Author
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Bureau of Business Practice.
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Kantola Productions.
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Comedy Central (Firm)
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Publisher
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Mill Valley, Calif. : Distributed by Kantola Productions, [2000?]
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Description
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1 videodisc (17 min.) : sd., col. ; 4 3/4 in.
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Performers
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Host: Darrell Hammond.
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Summary
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Saturday Night Live comedian Darrell Hammond walks us through a deli to witness customer service in action. The camera follows employees as they repeatedly display the two behaviors that create great customer service: anticipation of needs, and doing a little something extra.
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System requirements
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DVD.
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Subject Heading
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Customer services.
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Customer relations.
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Record ID
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000220740
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